China has certainly become a popular destination worldwide in recent years. The country attracted an astonishing 141 million visitors in 2018 alone. The consistent growth of China’s business and tourism attractions is largely due to the importance China sees in customer service and in providing services in English language.
In most of the business districts and tourist hubs, across the cities, there are now services designed to help visitors and locals with their shopping, traveling, or doing business. If you’re visiting China soon, this article points out how to prepare for your stay.
Getting Started – Visa to Mainland China
If you hold either a U.S. or EU passport, you will not need a visa to enter Hong Kong. US citizens can enjoy their visa-free stay in Hong Kong for up to 30 days, and EU citizens for up to 180 days. However, you will need to obtain a visa if you are traveling to mainland China. For only one entry to China, you can apply for a one-entry visa, while for more than one entry, apply for a multiple-entry visa.
Visa requirements vary greatly by nationality. For example, British passport holders can only obtain a multiple-entry visa after getting at least two 30-day single-entry business visas. Americans, however, can get a 10-year multiple-entry visa even without prior visas. Always verify updated Chinese visa requirements from your nearest consulate.
What You’ll Find At Airports
Unless you’re arriving by cruise ship at one of China’s coastal cities, the airport will likely be your first point of contact. While many international airports feel the same, China’s domestic carriers are known for flight delays. Be prepared for 2-3 hour delays on internal routes.
Fortunately, China boasts some of the world’s best airport lounges—many offering Wi-Fi, food, and even office setups. Signboards are bilingual (English and Mandarin), and staff at help desks can assist with translation or directions. It’s a good idea to have your destination written in Chinese for your taxi driver or private car service.
Traveling Around China
- Plane: Expect delays. For example, Hangzhou Airport has one of the lowest punctuality rates in the world. Keep spare clothing in carry-ons and double-check baggage restrictions.
- Renting A Car: Not practical for foreigners due to language, signage, and licensing laws. International driving permits are not accepted.
- Trains: Fast and modern, but terminals are crowded and confusing. Avoid peak hours if possible.
- Buses: Cheap but uncomfortable. Overbooking is common, and seating is not guaranteed.
- Taxis: Drivers in cities like Shanghai may refuse short rides or avoid foreigners. Some may overcharge.
- Private Car Service: Recommended for comfort, especially for families or business travelers. Book your airport transfer in advance for a stress-free journey.
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Language Barrier
China’s linguistic gap can seem intimidating, but learning key Mandarin phrases goes a long way. Use translation apps or, better yet, consider hiring support. English-speaking drivers or corporate assistants can ease communication during transit or meetings.
Business Culture
Chinese etiquette is unique. Phrases like “Have you eaten?” are greetings. Avoid saying “no” outright. A “yes, but difficult” response likely means “no.” A nod doesn’t mean agreement—just acknowledgment.
Face-to-face meetings are crucial in building trust. Understand the subtleties of “face” (reputation) and avoid causing embarrassment.
Hotels & Restaurants
Choose four or five-star hotels for staff fluent in English and business-friendly amenities. Many offer in-house VPNs for accessing blocked platforms like Gmail or WhatsApp.
Dining options are diverse. From authentic Cantonese to international cuisine and even familiar fast food chains, China caters well to global palates.
Attending Trade Fairs
China hosts thousands of trade fairs each year, such as the Canton Fair in Guangzhou, drawing over 190,000 visitors. Pre-book travel and meetings. Use services that understand local logistics to avoid delays.
Gifts to Bring Back from China
Business trips often mean limited time for shopping. If time permits, visit local markets for teas or qipaos. Otherwise, airports offer decent souvenir options. Bring back something personal to share your experience with loved ones.
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